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COVID-19 Pandemic Response

Make a Gift to the United Way COVID-19 Crisis Fund

It is in times of need that we discover the full impact of a community united.

The COVID -19 Crisis Fund aims to ensure resources for planning in times of instability and for recovery when disaster strikes. Dollars are directed to 501c3 organizations for use that may include direct services, coordination of relief efforts, coordination of relief volunteers, and costs related to building and sustaining relief infrastructure. 100 percent of your COVID-19 Crisis donation stays local to Montcalm and Ionia counties to basic needs supports.

Sparrow Ionia Hospital Needs Donations

Click here for details on how you can help.

If you would like to make and donate masks, click here for instructions.

Select the boxes below for the Feeding America Food Truck schedule for Montcalm and Ionia counties.

This schedule only includes trucks organized through United Way Montcalm-Ionia Counties. If you would like to see a complete list of food pantries and food distribution through Feeding America please click here. Check back regularly as more trucks are added!

Food usually runs out with 45-50 minutes of start time so please make sure to arrive on time. You will stay in your car throughout the process.

Thank you to our partner organizations that are helping to schedule and organize these food trucks: 
  • First Church of God
  • Helping Hands
  • Endeavor Center
  • Barrie's House
  • First Congregational Church
  • Zion Community Food Pantry
  • Shiloh Community Church
  • Saranac Community Church
  • Montcalm ISD
  • Ionia ISD
  • Feeding America West Michigan
Increase in mobile food bank events provides relief in wake of COVID-19.

Available Resources


If you need assistance finding food, paying household bills, accessing free childcare, or other essential services, dial United Way’s 2-1-1 to speak to someone who can help.

The COVID-19 situation in the United States is evolving rapidly as more becomes known about the virus, how it is spread, and how it affects people. For the most accurate and timely information, visit the CDC’s website or monitor CDC social medial channels. This page is being kept up-to-date as regularly as possible with answers to the most common questions 211 receives.

If you are looking for guidance about how to conduct business as a school administrator, non-profit or faith-based organization staff member, business owner, or event planner, the CDC has provided detailed information for different sectors.

Call United Way's 2-1-1 if you are interested in volunteering for the COVID-19 response.

If you are experiencing a medical emergency, call 911 immediately.  

Health Insurance and Medical Expenses

If you have health insurance, visit the website for your provider or contact their customer support line with any questions about coverage for COVID-19 testing and treatment. Many healthcare insurers are also making telemedicine available to customers for low or no cost.

If you do not have health insurance, you may be eligible for benefits through your state. Visit this website to explore options based on your household income, children in the home, and state.

If you are experiencing symptoms of COVID-19 (cough, fever, and shortness of breath) and are concerned that you cannot afford to seek treament or a test, contact your medical provider or the nearest Urgent Care facility to seek guidance. Free testing for COVID-19 is becoming available in many places, but medical care may still incur a charge. Be sure to ask questions about cost if you seek medical care or treatment.

Home Internet Access

If you do not have internet access at home, or cannot afford to maintain it, but need internet for work or school, there are several options available through providers:

Additionally, many internet providers have announced that they are waiving late payment fees, increasing caps on internet speeds, and will not disconnect customers for not paying monthly bills on time. If you have questions or concerns about your internet connection, contact your provider or visit their website for more information.

Small Business Administration (SBA) Loans for Small Businesses

SBA's Economic Injury Disaster Loans offer up to $2 million in assistance for a small business. To learn more about the process for accessing SBA's COVID-19 disaster relief lending, please go here. For additional information, please contact the SBA disaster assistance customer service center. Call 1-800-659-2955 (TTY:1-800-877-8339) or e-mail

Michigan Economic Development Corporation resources for small businesses can be found here.

Unemployment Benefits

The U.S. Department of Labor issued guidance for state unemploymnet insurance programs to extend benefits to individuals whose employment status is impacted by COVID-19. Use this tool to find the agency that manages unemployment insurance in your state and visit their website for more information about eligibility and how to apply for benefits. West Michigan Works! can be reached at:

Greenville office: 616-754-3611

Ionia office: 616-389-8525

Please note the website has been crashing frequently and to be expected, long wait times for the unemployment hotline. The website is being kept updated with several resources. Here is a guide to claiming unemployment benefits in Michigan.

Employee and employer resources from the State of Michigan can be found here.

Mental Health and Crisis

The outbreak of coronovirus disease 2019 (COVID-19) may be stressful for people and communities. Fear and anxiety about the disease can be overwhelming and cause strong emotions in adults and children. Everyone reacts differently to stressful situations. Visit this CDC page to learn more about things you can do to support yourself and your loved ones. If you need to talk to someone, these resources are confidential and available for free 24/7:

Child and Educational Resources

MDHHS has created a Communicating with Children During the COVID-19 Outbreak toolkit.

MSU Extension has an entire page dedicated to remote learning and resources.

Tax Return Update

The tax filing deadline has moved from April 15 to July 15 for this year:

All Volunteer Income Tax Assistance for Montcalm and Ionia Counties has been cancelled, at this time, because of COVID-19.

Additional Resources

Thank You to Our Sponsors During COVID-19

And Thank You to Our In Kind Sponsors


All media questions and requests should be directed to Terri Legg, Executive Director, at