Make the Right Call

Why Does 211 Matter?

Thousands of Services, One Call...

By clicking on the available links below, you will be connected to our 2-1-1 Call Center, Heart of West Michigan United Way.  United Way's 2-1-1 connects people to more than 2,900 services in Ionia, Kent, Lake, Montcalm, Mason, Mecosta, Newaygo, Osceola and Oceana Counties including food, shelter, utility assistance, disaster recovery, childcare, transportation, and more. Whoever you are, whatever your needs, 2-1-1 makes it easy to find help for yourself, a neighbor, or a loved one. This service is available 24/7, 365 days a year, for free to the user. Last year, we answered nearly 65,000 calls for help.

Visit 2-1-1 Counts to access recent data on calls and needs on our community.


211 Resources



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DIAL 2-1-1

Call 2-1-1 or 1-800-887-1107 to get connected to resources.

MARQUE 2-1-1

Llame al 2-1-1 o al 1-800-887-1107 para conectarse a los recursos.

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Chat online with a trained information and referral specialist.


Chatee en línea con un especialista capacitado en información y referencias.

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Email 2-1-1 to learn about helpful services in your area.


Envíe un correo electrónico al 2-1-1 para conocer los servicios en su área.

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Text your zip code to 898211*


Envía tu código postal al 898211

Or, go HERE to search for resources online.